Tae Wool Limited (Tae) values its customers and respects their privacy. This Policy applies to personal information collected through our website, digital marketing campaigns and store. We will use this information to improve your shopping experience and to communicate with you about our products, services and promotions. All information collected will remain private and will NOT be shared with any third parties.


Information collected from our website:

When you create an account with Tae or place an order online, we automatically add you to our marketing list. You can unsubscribe from any marketing emails you may receive. You can also email us at info@taeafrika.com to be removed from our marketing campaigns. Due to cookies, pixels and other digital signatures connected with our website, we may also collect information about your browser including IP address, operating system and location.

Customer service calls:

If you call, email or chat with our sales staff, we may also ask for information such as your name, email address, mailing address or telephone number.

When you place an order through our sales staff, you will be sent our bank account details or online payment page. We do not ask for your card details over the phone.

Information collected from Social Media pages and Social Media Ads:

We may collect information from social media in the form of surveys, promotions and other campaign forms. Moreover, if you choose to participate in these promotions, we may request personal information which we use to better give you products and services you want.

Children’s Privacy:

Our website is not meant for children. We do not intentionally collect any personal information from under-aged children, and will dispose of any such information if we become aware that it has been provided to us.

Your Consent:

You acknowledge that this policy is part of our Terms of Use and agree that any usage of our properties i.e. our website, social media pages etc signifies your assent to Tae Wool Ltd’s privacy and usage policy and you use it at your own risk.


If you have any questions about your privacy or security on our website, please contact us at info@taeafrika.com