DO YOU HAVE A PHYSICAL STORE?
Our new flagship store will be opening in Lekki, Lagos shortly.

 

HOW MUCH DOES SHIPPING COST?
In Nigeria shipping is a flat rate that varies by state. Free shipping is offered above a certain amount.Internationally, shipping is calculated based on location and weight. You can view the shipping cost on checkout before making the purchase.

 

WHAT FORMS OF PAYMENT DO YOU ACCEPT?
In Nigeria, we currently only accept bank transfers. Other forms of payment will be available shortly.

For a number of other countries including the US, UK, UAE, Canada and South Africa, we accept payments via Paypal.

HOW DO I RECEIVE PROMOTIONAL OFFERS?
By subscribing to our newsletter.

 

CAN I CHANGE OR CANCEL MY ORDER?
Orders cannot be changed once ordered and can only be cancelled if order has not been shipped.

 

WHAT SIZING FORMAT DO YOU USE?

All our garments are in UK sizing.

 

DO YOU OFFER RETURNS?

Yes. Items must be returned within 7 days of receiving it for Nigerian orders and 14 days for International orders. Shipping costs are however non refundable. Refunds will only be issued if items have not been damaged or stained and tags are intact. The customer bears the cost of the return.

 

CAN I PLACE AN ORDER FOR AN ITEM THAT IS OUT OF STOCK?

Please email sales@taeafrika.com if you want to place an order for items that are out of stock. We will assess the order but please note that such orders may not be in the original fabric.

 

DO YOU OFFER GIFT WRAP?
This service is coming soon.